Sibi Ombudsman office holds Open Court (Khuli Kachehri) to hear citizens’ complaints

SIBI: An Open Court (Khuli Kachehri) was held at the Regional Office of the Ombudsman in Sibi to resolve public problems and address complaints. It was held on the special directives of Provincial Ombudsman Balochistan Saadatullah Khan Bazai.

Assistant Director Ombudsman Sibi Mehrullah Soomro presided over the Open Court (Khuli Kachehri). Assistant Registrar Ombudsman Muzammil Lashari and officers and heads of various departments were also present.

During the Open Court (Khuli Kachehri), citizens presented their problems and complaints about various government departments. They also submitted them in writing.

Assistant Director Mehrullah Soomro listened to the citizens’ problems carefully. He directed officers of the departments concerned to take the necessary steps to resolve them.

Scope of the Ombudsman’s work

Speaking on the occasion about the scope and responsibilities of the office of the Provincial Ombudsman, Assistant Director Mehrullah Soomro said it works to address maladministration in government departments, unnecessary delays, misuse of authority and public complaints.

The main aim of the institution is to provide citizens with prompt and free justice, improve the performance of government departments and ensure effective solutions to the difficulties faced by the public.

He said the public should make full use of the Ombudsman’s office to register complaints and resolve their problems.

He said such Open Courts (Khuli Kachehri) would continue to be held in future to address public problems promptly and make government institutions answerable to the public. This would make it possible to provide citizens with justice and relief at their doorstep.